New Members What is the procedure for using U.S. International Publishing, Inc. website? Our book-purchasing process consists of three steps: Step 1: Joining / Signing In Step 2: Selecting Items Step 3: Checkout How do I complete Step 1: Joining / Signing In? If you are already a member, click on "Sign In" and enter your email address and password. If you are not a member of U.S. International Publishing, Inc. website, you must join before making any purchases. First click on "Create New Account," then enter the requested information on the form and select a username and password. (Note: Membership is required if you wish to purchase items from our website. We apologize for any inconvenience this may cause.) How do I complete Step 2: Selecting Items? Selecting: Go to the page displaying the book or item you want to buy. Click on the "Add to Cart" button. You will be shown your list of selected items. Then click on the "Back to Shopping" button or the "Proceed to Checkout" button. Changing Quantities: On your list of selected items, you will see the name of each item you selected, as well as the quantity and cost. You can click on the "Edit" button to change the quantity on this page, and the system will automatically calculate and display the amended cost. Canceling Items: Click on the "Delete" button to cancel any items you have selected. Continuing to Shop: If you want to make more purchases, click on the "Back to Shopping" button. Adding up Your Bill: When you have finished browsing the website, and have made all your selections, click on "My Cart" to enter the payment process. How do I complete Step 3: Checkout? Check your shopping list of items When you are ready to buy, click on "My Cart" on the left side of the screen, and check that all the information you have entered is correct, including the list of items, quantities, price and discount. Confirm your shipping address If you are a new member, please enter the shipping address. If you are an old member, please choose or enter add new address. Enter information of your credit card For credit card payments, enter your credit card information, press "Submit Query" and wait for 3-15 seconds. Once the credit card transaction has been confirmed, the system will display your order form and invoice containing an order number and the amount paid, and we will automatically send you an email message to confirm the transaction. Note: It is not necessary to enter blank spaces or other symbols when entering your credit card number. Do I have to be a member in order to buy books online? Yes. Is there a membership fee? There is no charge for becoming a member of U.S. International Publishing, Inc. website. How do I become a member? Click on the "Create New Account" button on the left, and enter the basic information requested on the form. You become a member as soon as you have submitted the form. The email address you entered will be your username. Please record your username and password in an appropriate place. Why is it necessary to fill out the form? We need you to fill out all the details on the form to process your future orders, as well as to provide you with a personalized service and notify you of product promotions. Members Is it safe to send personal information over the Internet? U.S. International Publishing, Inc. fully respects the privacy and rights of its Internet customers and we do not pass on your personal information to other third parties. I have forgotten my password. In "Sign In", click on "Forgot Your Password" and enter the requested information, and then we will email your password to your email account that you have previously provided. Alternatively, please email to peter@aol.com. Our staff will be glad to help you. How do I make changes to my member information? After going to "My Account" and entering your email address and password, you will be able to make appropriate changes to your information. Book Search How do I search for a particular book? You can use the quick search function we provide. You need to only enter the book title, author or ISBN to find a book. Shopping Please tell me the details of the purchasing process. Joining / Signing In This website uses a membership system for all purchases. You must be a member to make purchases from this website. If you are already a member, please sign in and then you can select items and pay for them at any time. If you have not yet become a member, please complete the registration form to join, then return to the homepage. Selecting Items You can use the search function to find the item you are looking for, or you may browse the books and other items we have for sale on the product pages on U.S. International Publishing, Inc. website. When you see an item you want to buy, simply click on the "Add to Cart" button next to the price. Checking Your Selections By clicking on the "My Cart" button, you can see a detailed list of all the items you have selected and placed in your cart. You may click on "Proceed to Checkout" to buy your selections, or "Back to Shopping" if you want to browse further. Checkout When you are ready to buy, first select "My Cart" on the left side of the page and check that all the items you want to buy are correctly listed. Then key in the mailing address you want the items sent to, telephone number, and other details as required. The screen will also display your list of selections and the total price, including shipping rate, delivery method, and the method of payment. Why can't I place an order? You must be a member to shop online. Check that your email address and password are correct. For other problems, please email to peter@aol.com.
